Rants And Raves: May 02, 2010

Thursday, May 06, 2010

Quote - On Direct Speech

It is the pervasive and persistent misunderstanding among young managers at all levels that insight will work with people who are unmotivated to listen. Getting the message across doesn't depend on articulation, or eloquence or the impeccable logic of your argument, but on the emotional context in which the message is being heard. It's absolutely true that your boss, your peers and your team can hear you only when they are moving toward you, and they are not likely to when your words have to chase them. ~ Jerry Gregoire

http://www.cio.com.au/article/205031/manhattan_effect/?